@font-face {
    font-family: 'robotoregular';
    src: url('../fonts/roboto-regular-webfont.woff2') format('woff2'), url('../fonts/roboto-regular-webfont.woff') format('woff');
    font-weight: normal;
    font-style: normal;
}


@font-face {
    font-family: 'robotomedium';
    src: url('../fonts/roboto-medium-webfont.woff2') format('woff2'), url('../fonts/roboto-medium-webfont.woff') format('woff');
    font-weight: 500;
    font-style: normal;
}

body {
    padding: 0px;
    margin: 0px;
    font-family: 'robotoregular';
    font-weight: 400;
    color: var(--textblack);
    height: 100vh;
}

* {
    padding: 0px;
    margin: 0px;
    box-sizing: border-box;
}




a:hover {
    text-decoration: none;
}

header {
    background: var(--bgwhite);
    box-shadow: var(--boxshadow);
    padding: 10px;
}

.bg-green {
    background-color: var(--bggreen);
}

.bg-orange {
    background-color: var(--bgorange);
}

.bg-blue {
    background-color: var(--bgblue);
}

.bg-red {
    background-color: var(--bgred);
}

.top-header ul {
    padding: 0;
    margin: 0
}

    .top-header ul li {
        display: inline-block;
        list-style: none;
        border-right: 2px solid #e5e5e5;
        padding: 0 5px;
    }

        .top-header ul li:last-child {
            border-right: none;
        }


.top-header .right-logo {
    text-align: right
}

.bg-image {
    /* background: url(../../images/bee-bg.png) no-repeat;
    background-size: cover;*/
    height: 100%;
    position: relative;
}

.ticketsec.createticket {
    width: 1050px;
}

.ticket-sec {
    /*height: 80vh;*/
    width: 100%;
    display: flex;
    justify-content: center;
    align-items: center
}

.ticketsec {
    box-shadow: var(--boxshadow);
    border-radius: 10px;
    background: var(--bgwhite);
    padding: 15px 20px;
}

    .ticketsec h2 {
        color: var(--textblack);
        line-height: 20px;
        font-family: 'robotomedium';
        font-weight: 500;
        font-size: 16px;
        margin-bottom: 20px;
    }

.icon-circle {
    width: 35px;
    height: 35px;
    border-radius: 50px;
    display: flex !important;
    justify-content: center;
    align-items: center;
    margin-right: 10px;
}

.logo img {
    width: 350px;
}

.icon-circle.green {
    background: var(--bggreen);
    color: var(--textwhite);
}

.icon-circle.grey {
    background: var(--grey);
    color: var(--textblue);
}

.verifyform .ticket {
    display: flex;
    padding: 5px 0;
    margin: 5px 0;
}

.verifyform a {
    display: flex;
    align-items: baseline;
    padding-right: 15px;
    font-size: 14px;
    line-height: 20px;
    text-decoration: none;
    font-weight: 500;
    font-family: robotomedium;
    color: var(--textblack);
}

    .verifyform a.green {
        color: var(--textblue);
    }

    .verifyform a.grey {
        color: #9fa5af
    }

label {
    display: inline-block;
    margin-bottom: 0.5rem;
    font-size: 14px;
    line-height: 20px;
    color: var(--textblack);
    font-weight: 500;
    font-family: robotomedium;
}

    label span {
        color: var(--label);
        vertical-align: super;
    }

.form-control {
    font-size: 13px;
    line-height: 20px;
    margin-bottom: 5px;
    height: 38px;
}

    .form-control::placeholder {
        color: var(--textblack);
    }

select {
    height: auto;
    padding: 0.475rem 0.55rem;
}

.regis-form .verifybtn {
    background: var(--bggreen);
    display: inline-flex;
    color: var(--textwhite);
    padding: 11px 120px;
    border-radius: 8px;
    margin-top: 15px;
    font-size: 16px;
    line-height: 19px;
    border: 0;
}

.form-group {
    margin-bottom: 0;
}

/* model css start here  */
.modal-header {
    padding: 10px;
    border-bottom: 0;
    display: flex;
    justify-content: center;
}

.modal-title {
    font-size: 20px;
    line-height: 22px;
    color: var(--textblue);
    font-weight: 700
}

.modal-body {
    padding-bottom: 0;
}

.modal-content {
    padding: 10px;
    border-radius: 20px;
}

.modal-footer {
    border-top: 0;
    justify-content: center;
    padding-top: 0;
}

    .modal-footer .verifybtn {
        background: var(--bggreen);
        display: inline-flex;
        color: var(--textwhite);
        padding: 10px 80px;
        border-radius: 24px;
        margin-top: 15px;
        font-size: 16px;
        line-height: 19px;
        text-decoration: none;
        border: 0;
    }

.custom-box {
    box-shadow: var(--boxshadow);
    border-radius: 20px;
    background: var(--bgwhite);
    /*margin: 30px 0;*/
}

.topsec {
    display: inline-block;
    width: 100%;
    border-bottom: var(--border);
    padding: 20px 30px;
}

    .topsec h2 {
        font-size: 16px;
        line-height: 18px;
        color: var(--textblue);
        float: left;
        margin-bottom: 0;
        font-family: robotomedium;
    }

.track-ticket {
    display: inline-block;
    float: right;
}

.trackbtn {
    background: var(--bggreen);
    border-radius: 5px;
    color: var(--textwhite);
    padding: 8px 20px;
    font-size: 12px;
    line-height: 16px;
    text-decoration: none;
    margin-right: 5px;
    border: 0
}

    .trackbtn:hover {
        text-decoration: none;
        color: var(--textwhite);
    }

.track-detail {
    padding: 20px 30px 0;
}

    .track-detail p {
        font-size: 14px;
        line-height: 20px;
        color: var(--textblack);
        font-weight: 500;
        font-family: robotomedium;
    }

    .track-detail span {
        display: block;
        font-weight: 400;
        padding: 5px 0;
        font-family: robotoregular;
    }

.bottomsec {
    border-top: var(--border);
    padding: 20px 30px;
}

    .bottomsec p {
        font-size: 14px;
        line-height: 20px;
        color: var(--textblack);
        font-weight: 500;
        font-family: robotomedium;
    }

    .bottomsec span {
        display: block;
        font-weight: 400;
        padding: 5px 0;
        font-family: robotoregular;
    }

.resolve {
    color: var(--resolve);
}

.process {
    color: var(--process);
}

.close {
    color: var(--close);
}

.track-detail .form-control {
    background-color: var(--bgwhite) !important;
    border: 0;
    padding: 0;
}

.bottomsec .form-control {
    background-color: var(--bgwhite) !important;
    border: 0;
    padding: 0;
}

    .track-detail .form-control:focus, .bottomsec .form-control:focus {
        box-shadow: none
    }

.error_message {
    background: #f5b3b3;
    border-radius: 6px;
    display: block;
    padding: 10px;
    color: var(--textblack);
    text-transform: capitalize;
    margin: 10px 0;
}

.rightcard li {
    display: block;
    list-style: none;
    margin-bottom: 20px
}

.rightcard .custom-card {
    background: var(--bgwhite);
    box-shadow: var(--boxshadow);
    border-radius: 10px;
}

    .rightcard .custom-card .count {
        padding: 15px;
        font-size: 16px;
        line-height: 28px;
    }

        .rightcard .custom-card .count strong {
            display: block;
            font-size: 24px;
            line-height: 35px;
            color: var(--textblack);
        }

.count.close {
    float: none;
    text-shadow: 0;
    opacity: initial;
    font-weight: 500
}

    .count.close:not(:disabled):not(.disabled):hover, .count.close:not(:disabled):not(.disabled):focus {
        opacity: 1;
        color: var(--close);
    }

.btn.loginbtn {
    background: var(--bggreen);
    display: inline-flex;
    color: var(--textwhite);
    padding: 10px 100px !important;
    border-radius: 24px;
    font-size: 16px;
    line-height: 19px;
    border: 0;
    margin: 20px 5px !important;
}

/*-----------------------------
	News Ticker start Here
------------------------------*/
.news_feed {
    height: 48px;
    position: relative;
    box-shadow: var(--boxshadow-newsfeed);
    background-color: var(--bgwhite);
    ;
}

.newslider {
    line-height: 18px !important;
}

.newsfeed_label {
    line-height: 28px;
    padding: 10px;
    color: var(--textwhite);
    background-color: var(--bgblue);
    text-align: center;
    margin-bottom: 0;
    position: relative;
    text-transform: uppercase;
    font-family: 'robotomedium';
    font-weight: 500;
    font-size: 14px;
}

    .newsfeed_label::after {
        width: 0;
        height: 0;
        border-top: 25px solid transparent;
        border-bottom: 25px solid transparent;
        border-left: 20px solid var(--bgblue);
        position: absolute;
        content: '';
        display: block;
        right: -20px;
        top: 0;
        z-index: 1;
    }

.bn-news ul li a.gif-icon, .bn-news ul li span.gif-icon {
    padding-left: 40px !important;
}

.bn-news ul li span {
    white-space: nowrap;
    text-overflow: ellipsis;
    color: var(--textblack);
    position: relative;
    display: block;
    overflow: hidden;
}

.bn-news ul li a {
    padding: 0 !important;
    color: var(--textblack) !important;
}

.bn-news ul li {
    padding: 2px 10px;
}

    .bn-news ul li a, .bn-news ul li span {
        text-decoration: none;
        color: var(--textwhite);
        border-left: 2px solid #EEE;
        padding-left: 10px !important;
    }

    .bn-news ul li:first-child a, .bn-news ul li:first-child span {
        border-left: none;
    }

    .bn-news ul li a:hover {
        text-decoration: underline !important;
        color: #007bff;
    }

.gif-icon {
    background: url(../../themes/images/new.gif) no-repeat;
    background-position: 6px 5px;
}

.newsicons {
    display: inline-block;
    text-align: center;
}

.dateNews {
    background-color: var(--newsfeed-date);
    color: var(--textwhite);
    font-size: 12px;
    padding: 2px 10px
}

.monthNews {
    background-color: var(--bgblack);
    color: var(--textwhite);
    font-size: 12px;
    padding: 2px 10px
}

.newsLine {
    color: black !important;
    line-height: 43px;
}

    .newsLine img {
        margin-right: 5px
    }

.bn-effect-scroll .bn-news ul li {
    display: flex !important;
}
/*-----------------------------
	News Ticker End Here
------------------------------*/
.btn {
    margin: 0 5px !important;
    padding: 6px 20px !important;
}

.btn-reset {
    background: #e9ecef;
    color: var(--textblack) !important;
}

.file label {
    background-color: #30348f;
    color: var(--textwhite);
    padding: 8px 15px;
    font-family: sans-serif;
    border-radius: 0;
    cursor: pointer;
    margin-top: 0rem;
    position: absolute;
    right: 0;
    top: 0
}

#piechart_3d svg {
    border-radius: 20px;
}

.rightcard {
    box-shadow: var(--boxshadow);
    border-radius: 25px;
    background: var(--bgwhite);
}

.chart {
    height: 305px;
    z-index: 99
}
/*css add on 24-8-2023*/
/*-----------------------------
	banner section start Here
------------------------------*/
.banner-sec {
    background: url(../../themes/images/helpdesk-banner.png) no-repeat;
    padding: 56px 0 0 0;
    background-size: cover;
}

.banner-info span {
    font-family: 'robotoregular';
    font-weight: 400;
    font-size: 14px;
    color: var(--textwhite);
    margin-bottom: 8px;
    display: block;
}

.banner-info h3 {
    font-family: 'robotomedium';
    font-weight: 500;
    font-size: 26px;
    color: var(--textyellow);
    margin-bottom: 8px;
}

.banner-info p {
    font-family: 'robotoregular';
    font-weight: 400;
    font-size: 14px;
    color: var(--textwhite);
    margin-bottom: 20px;
    display: block;
}

p.buttons {
    display: flex;
}

a.btnHelp {
    background-color: var(--btn-orange);
    padding: 6px 12px;
    border-radius: 4px;
    font-family: 'robotomedium';
    font-weight: 500;
    font-size: 14px;
    color: var(--textwhite);
    margin-right: 8px;
    width: 178px;
    height: 37px;
    display: inline-block;
    text-align: center;
    float: left;
}

a.btnFaq {
    background-color: var(--btn-purple);
    padding: 6px 12px;
    border-radius: 4px;
    font-family: 'robotomedium';
    font-weight: 500;
    font-size: 14px;
    color: var(--textwhite);
    width: 90px;
    height: 37px;
    display: inline-block;
    text-align: center;
    float: right;
}

.helpdesk-icon {
    margin: -1px 0 0px 5px;
    vertical-align: top;
    float: right;
}

a.btnHelp span {
    float: left;
    font-family: 'robotomedium';
    font-weight: 500;
}

.user-support-img {
    display: flex;
    justify-content: flex-end;
}

.user-support-icon {
    position: relative;
}

img.user24hr {
    position: absolute;
    top: 63px;
    right: 188px;
}

img.userChat {
    position: absolute;
    top: -3px;
    right: 150px;
}

img.userMail {
    position: absolute;
    top: 5px;
    right: 63px;
}

img.userCall {
    position: absolute;
    top: 70px;
    right: 32px;
}

.user-hour {
    animation: user-hour 6s infinite linear;
    -webkit-animation: user-hour 6s infinite linear;
    -moz-animation: user-hour 6s infinite linear;
    -o-animation: user-hour 6s infinite linear;
}

@-webkit-keyframes user-hour {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-15px);
    }

    60% {
        transform: translateY(-15px);
    }
}

@-moz-keyframes user-hour {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-15px);
    }

    60% {
        transform: translateY(-15px);
    }
}

@-o-keyframes user-hour {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-15px);
    }

    60% {
        transform: translateY(-15px);
    }
}

@keyframes user-hour {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-15px);
    }

    60% {
        transform: translateY(-15px);
    }
}

.user-chat {
    animation: user-chat 10s infinite linear;
    -webkit-animation: user-chat 10s infinite linear;
    -moz-animation: user-chat 10s infinite linear;
    -o-animation: user-chat 10s infinite linear;
}

@-webkit-keyframes user-chat {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-5px);
    }

    60% {
        transform: translateY(-5px);
    }
}

@-moz-keyframes user-chat {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-5px);
    }

    60% {
        transform: translateY(-5px);
    }
}

@-o-keyframes user-chat {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-5px);
    }

    60% {
        transform: translateY(-5px);
    }
}

@keyframes user-chat {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-5px);
    }

    60% {
        transform: translateY(-5px);
    }
}

.user-mail {
    animation: user-mail 14s infinite linear;
    -webkit-animation: user-mail 14s infinite linear;
    -moz-animation: user-mail 14s infinite linear;
    -o-animation: user-mail 14s infinite linear;
}

@-webkit-keyframes user-mail {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-10px);
    }

    60% {
        transform: translateY(-10px);
    }
}

@-moz-keyframes user-mail {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-10px);
    }

    60% {
        transform: translateY(-10px);
    }
}

@-o-keyframes user-mail {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-10px);
    }

    60% {
        transform: translateY(-10px);
    }
}

@keyframes user-mail {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-10px);
    }

    60% {
        transform: translateY(-10px);
    }
}

.user-call {
    animation: user-call 8s infinite linear;
    -webkit-animation: user-call 8s infinite linear;
    -moz-animation: user-call 8s infinite linear;
    -o-animation: user-call 8s infinite linear;
}

@-webkit-keyframes user-call {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-2px);
    }

    60% {
        transform: translateY(-10px);
    }
}

@-moz-keyframes user-call {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-2px);
    }

    60% {
        transform: translateY(-10px);
    }
}

@-o-keyframes user-call {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-2px);
    }

    60% {
        transform: translateY(-10px);
    }
}

@keyframes user-call {
    0%, 20%, 50%, 80%, 100% {
        transform: rotate(0);
    }

    40% {
        transform: translateY(-2px);
    }

    60% {
        transform: translateY(-10px);
    }
}
/*-----------------------------
	banner section end Here
------------------------------*/
.track-status {
    background-color: var(--btn-purple);
}

    .track-status .verifybtn {
        background: var(--btn-orange);
        display: inline-flex;
        color: var(--textwhite);
        padding: 10px 115px;
        border-radius: 8px;
        margin-top: 15px;
        font-size: 15px;
        line-height: 19px;
        border: 0;
    }

.ticketsec.track-status h2 {
    line-height: 20px;
    color: var(--textwhite);
    font-family: 'robotomedium';
    font-weight: 500;
    font-size: 16px;
    margin-bottom: 20px;
}

.track-status {
    margin-bottom: 15px;
}

.textfield::placeholder {
    color: #999;
    opacity: 1; /* Firefox */
}

.textfield:-ms-input-placeholder { /* Internet Explorer 10-11 */
    color: #999;
}

.textfield::-ms-input-placeholder { /* Microsoft Edge */
    color: #999;
}

.progress-total {
    background-color: var(--btn-purple);
    border-radius: 4px;
    padding: 6px 10px;
    color: var(--textwhite);
    line-height: 20px;
    font-family: 'robotoregular';
    font-weight: 400;
    font-size: 14px;
    display: flex;
    justify-content: space-between;
}

.bg-process {
    background-color: var(--process);
}

.bg-resolved {
    background-color: var(--resolve);
}

.rightcard .ticketsec {
    padding: 15px 0px;
}

.progress-title {
    font-family: 'robotomedium';
    font-weight: 500;
    font-size: 14px;
    color: var(--textblack);
}

.pro-total {
    font-family: 'robotomedium';
    font-weight: 500;
    font-size: 14px;
    color: var(--textblack);
}

.progress-sec .progress {
    margin: 4px 0;
    height: 12px;
    border-radius: 6px;
    background-color: #E6EDF4;
}

.progress-sec .progress-bar {
    border-radius: 6px;
}

.m-b-15 {
    margin-bottom: 15px;
}

.ticket-mid-sec {
    background-color: var(--bg-grey);
    padding: 25px 0;
}

/*-----------------------------
	user carousel start Here
------------------------------*/
.user-carousel {
    background-color: var(--bgwhite);
    padding: 40px 0;
}

    .user-carousel h2 {
        color: var(--textblack);
        line-height: 20px;
        font-family: 'robotomedium';
        font-weight: 500;
        font-size: 26px;
        margin-bottom: 40px;
    }

.owl-nav button {
    position: absolute;
    top: 50%;
    background-color: var(--bgblack);
    color: var(--textwhite);
    margin: 0;
    transition: all 0.3s ease-in-out;
}

    .owl-nav button.owl-prev {
        left: -50px;
    }

    .owl-nav button.owl-next {
        right: -50px;
    }

.owl-dots {
    text-align: center;
    padding-top: 15px;
}

    .owl-dots button.owl-dot {
        width: 15px;
        height: 15px;
        border-radius: 50%;
        display: inline-block;
        background: #ccc;
        margin: 0 3px;
    }

        .owl-dots button.owl-dot.active {
            background-color: var(--bgblack);
        }

        .owl-dots button.owl-dot:focus {
            outline: none;
        }

.owl-nav button {
    position: absolute;
    top: 50%;
    transform: translateY(-50%);
    background: var(--bgblue) !important;
    width: 26px;
    height: 26px;
    border-radius: 4px;
    color: var(--textwhite);
}

.owl-nav span {
    font-size: 33px;
    position: relative;
    top: -14px;
    color: var(--textwhite);
}

.owl-nav button:focus {
    outline: none;
}

.carousel-content {
    width: 100%;
    display: flex;
    padding: 25px 35px;
    line-height: 30px;
    font-family: 'robotomedium';
    font-weight: 500;
    font-size: 18px;
    color: var(--textwhite);
    border-radius: 8px;
    min-height: 112px;
    max-height: 112px;
    justify-content: center;
    align-items: center;
}
/*-----------------------------
	user carousel end Here
------------------------------*/
footer iframe {
    width: 100%
}

footer {
    background: var(--footer);
    padding: 30px 0px 0px 0px;
}

    footer ul li {
        list-style: none;
        color: var(--textwhite);
        font-size: 15px !important;
        line-height: 26px
    }

    footer ul.footer-menu li {
        list-style: none;
        padding: 8px 0;
        display: flex
    }

        footer ul.footer-menu li:hover {
            transition: all .3s ease;
            margin-left: 3px
        }

        footer ul.footer-menu li:before {
            content: "\f105";
            font-family: 'Font Awesome 5 Free';
            font-weight: 900;
            display: inline-block;
            margin-left: 0em;
            margin-right: 5px;
            color: var(--text-orange)
        }

    footer a {
        color: var(--textwhite);
        font-size: 16px !important;
        line-height: 26px
    }

        footer a:hover {
            color: var(--textwhite);
        }

    footer h3 {
        color: var(--text-orange);
        font-weight: bold;
        font-size: 16px;
        line-height: 16px;
    }

    footer span {
        color: var(--text-orange);
        display: block;
        font-weight: bold;
    }

    footer .twiter_handler {
        height: 300px;
        overflow-y: scroll;
    }

.copyright {
    background: var(--copyright);
    padding: 14px 0;
    color: var(--textwhite);
    margin-top: 10px;
    font-size: 14px !important;
}

.m-t-4 {
    margin-top: 4px;
}

.m-t-5 {
    margin-top: 5px;
}

.ticketsec.track-status {
    padding: 18px;
}

    .ticketsec.track-status .form-control {
        line-height: 20px;
        margin-bottom: 6px;
        height: 38px;
        padding: 5px 5px;
    }

.progress .progress-bar {
    animation-name: animateBar;
    animation-iteration-count: 1;
    animation-timing-function: ease-in;
    animation-duration: .4s;
}

@-webkit-keyframes animateBar {
    0% {
        transform: translateX(-100%);
    }

    100% {
        transform: translateX(0);
    }
}

@-moz-keyframes animateBar {
    0% {
        transform: translateX(-100%);
    }

    100% {
        transform: translateX(0);
    }
}

@-o-keyframes animateBar {
    0% {
        transform: translateX(-100%);
    }

    100% {
        transform: translateX(0);
    }
}

@keyframes animateBar {
    0% {
        transform: translateX(-100%);
    }

    100% {
        transform: translateX(0);
    }
}
/*Create ticket page css start here*/
.btn-green {
    background: var(--bggreen);
    color: var(--textwhite);
}

    .btn-green:hover {
        background: var(--bggreen);
        color: var(--textwhite);
    }

#m_imgCaptcha {
    width: 150px;
    height: 38px;
}

.reloadIcon {
    color: black;
    font-size: 16px;
    line-height: 26px;
    margin-left: 0px;
    cursor: pointer;
}
/*Manageuser css start here*/
.bg-imagelayout {
    background-color: var(--bg-grey);
    display: flex;
    justify-content: center;
    align-items: center;
    height: 83.8vh;
}

.captcha-sec {
    display: flex;
    margin-top: 32px;
}
/*Manageuser css end here*/
button.btn.dropdown-toggle.btn-dropdown {
    margin: 0 !important;
    color: #6c757d;
    border-color: #ced4da;
    font-size: 13px;
    line-height: 20px;
    height: 38px;
}

.bootstrap-select.dropdown .dropdown-menu li a span.text {
    font-family: 'robotoregular';
}

@font-face {
    font-family: 'robotoregular';
    src: url('../fonts/roboto-regular-webfont.woff2') format('woff2'), url('../fonts/roboto-regular-webfont.woff') format('woff');
    font-weight: normal;
    font-style: normal;
}

@font-face {
    font-family: 'robotomedium';
    src: url('../fonts/roboto-medium-webfont.woff2') format('woff2'), url('../fonts/roboto-medium-webfont.woff') format('woff');
    font-weight: 500;
    font-style: normal;
}

body {
    padding: 0px;
    margin: 0px;
    font-family: 'robotoregular';
    font-weight: 400;
    color: var(--textblack);
    height: 100vh;
}

* {
    padding: 0px;
    margin: 0px;
    box-sizing: border-box;
}

a:hover {
    text-decoration: none;
}

header {
    background: var(--bgwhite);
    box-shadow: var(--boxshadow);
    padding: 10px;
}

.bg-green {
    background-color: var(--bggreen);
}

.bg-orange {
    background-color: var(--bgorange);
}

.bg-blue {
    background-color: var(--bgblue);
}

.bg-red {
    background-color: var(--bgred);
}

.top-header ul {
    padding: 0;
    margin: 0
}

    .top-header ul li {
        display: inline-block;
        list-style: none;
        border-right: 2px solid #e5e5e5;
        padding: 0 5px;
    }

        .top-header ul li:last-child {
            border-right: none;
        }
    

.top-header .right-logo {
    text-align: right
}

.bg-image {
    /* background: url(../../images/bee-bg.png) no-repeat;
    background-size: cover;*/
    height: 100%;
    position: relative;
}

.ticketsec.createticket {
    width: 1050px;
}

.ticket-sec {
    /*height: 80vh;*/
    width: 100%;
    display: flex;
    justify-content: center;
    align-items: center
}

.ticketsec {
    box-shadow: var(--boxshadow);
    border-radius: 10px;
    background: var(--bgwhite);
    padding: 15px 20px;
}

    .ticketsec h2 {
        color: var(--textblack);
        line-height: 20px;
        font-family: 'robotomedium';
        font-weight: 500;
        font-size: 16px;
        margin-bottom: 20px;
    }

.icon-circle {
    width: 35px;
    height: 35px;
    border-radius: 50px;
    display: flex !important;
    justify-content: center;
    align-items: center;
    margin-right: 10px;
}

.logo img {
    width: 350px;
}

.icon-circle.green {
    background: var(--bggreen);
    color: var(--textwhite);
}

.icon-circle.grey {
    background: var(--grey);
    color: var(--textblue);
}

.verifyform .ticket {
    display: flex;
    padding: 5px 0;
    margin: 5px 0;
}

.verifyform a {
    display: flex;
    align-items: baseline;
    padding-right: 15px;
    font-size: 14px;
    line-height: 20px;
    text-decoration: none;
    font-weight: 500;
    font-family: robotomedium;
    color: var(--textblack);
}

    .verifyform a.green {
        color: var(--textblue);
    }

    .verifyform a.grey {
        color: #9fa5af
    }

label {
    display: inline-block;
    margin-bottom: 0.5rem;
    font-size: 14px;
    line-height: 20px;
    color: var(--textblack);
    font-weight: 500;
    font-family: robotomedium;
}

    label span {
        color: var(--label);
        vertical-align: super;
    }

.form-control {
    font-size: 13px;
    line-height: 20px;
    margin-bottom: 5px;
    height: 38px;
}

    .form-control::placeholder {
        color: var(--textblack);
    }

select {
    height: auto;
    padding: 0.475rem 0.55rem;
}

.regis-form .verifybtn {
    background: var(--bggreen);
    display: inline-flex;
    color: var(--textwhite);
    padding: 11px 120px;
    border-radius: 8px;
    margin-top: 15px;
    font-size: 16px;
    line-height: 19px;
    border: 0;
}

.form-group {
    margin-bottom: 0;
}

/* model css start here  */
.modal-header {
    padding: 10px;
    border-bottom: 0;
    display: flex;
    justify-content: center;
}

.modal-title {
    font-size: 20px;
    line-height: 22px;
    color: var(--textblue);
    font-weight: 700
}

.modal-body {
    padding-bottom: 0;
}

.modal-content {
    padding: 10px;
    border-radius: 20px;
}

.modal-footer {
    border-top: 0;
    justify-content: center;
    padding-top: 0;
}

    .modal-footer .verifybtn {
        background: var(--bggreen);
        display: inline-flex;
        color: var(--textwhite);
        padding: 10px 80px;
        border-radius: 24px;
        margin-top: 15px;
        font-size: 16px;
        line-height: 19px;
        text-decoration: none;
        border: 0;
    }

.custom-box {
    box-shadow: var(--boxshadow);
    border-radius: 20px;
    background: var(--bgwhite);
    /*margin: 30px 0;*/
}

.topsec {
    display: inline-block;
    width: 100%;
    border-bottom: var(--border);
    padding: 20px 30px;
}

    .topsec h2 {
        font-size: 16px;
        line-height: 18px;
        color: var(--textblue);
        float: left;
        margin-bottom: 0;
        font-family: robotomedium;
    }

.track-ticket {
    display: inline-block;
    float: right;
}

.trackbtn {
    background: var(--bggreen);
    border-radius: 5px;
    color: var(--textwhite);
    padding: 8px 20px;
    font-size: 12px;
    line-height: 16px;
    text-decoration: none;
    margin-right: 5px;
    border: 0
}

    .trackbtn:hover {
        text-decoration: none;
        color: var(--textwhite);
    }

.track-detail {
    padding: 20px 30px 0;
}

    .track-detail p {
        font-size: 14px;
        line-height: 20px;
        color: var(--textblack);
        font-weight: 500;
        font-family: robotomedium;
    }

    .track-detail span {
        display: block;
        font-weight: 400;
        padding: 5px 0;
        font-family: robotoregular;
    }

.bottomsec {
    border-top: var(--border);
    padding: 20px 30px;
}

    .bottomsec p {
        font-size: 14px;
        line-height: 20px;
        color: var(--textblack);
        font-weight: 500;
        font-family: robotomedium;
    }

    .bottomsec span {
        display: block;
        font-weight: 400;
        padding: 5px 0;
        font-family: robotoregular;
    }

.resolve {
    color: var(--resolve);
}

.process {
    color: var(--process);
}

.close {
    color: var(--close);
}

.track-detail .form-control {
    background-color: var(--bgwhite) !important;
    border: 0;
    padding: 0;
}

.bottomsec .form-control {
    background-color: var(--bgwhite) !important;
    border: 0;
    padding: 0;
}

    .track-detail .form-control:focus, .bottomsec .form-control:focus {
        box-shadow: none
    }

.error_message {
    background: #f5b3b3;
    border-radius: 6px;
    display: block;
    padding: 10px;
    color: var(--textblack);
    text-transform: capitalize;
    margin: 10px 0;
}

.rightcard li {
    display: block;
    list-style: none;
    margin-bottom: 20px
}

.rightcard .custom-card {
    background: var(--bgwhite);
    box-shadow: var(--boxshadow);
    border-radius: 10px;
}

    .rightcard .custom-card .count {
        padding: 15px;
        font-size: 16px;
        line-height: 28px;
    }

        .rightcard .custom-card .count strong {
            display: block;
            font-size: 24px;
            line-height: 35px;
            color: var(--textblack);
        }

.count.close {
    float: none;
    text-shadow: 0;
    opacity: initial;
    font-weight: 500
}

    .count.close:not(:disabled):not(.disabled):hover, .count.close:not(:disabled):not(.disabled):focus {
        opacity: 1;
        color: var(--close);
    }

.btn.loginbtn {
    background: var(--bggreen);
    display: inline-flex;
    color: var(--textwhite);
    padding: 10px 100px !important;
    border-radius: 24px;
    font-size: 16px;
    line-height: 19px;
    border: 0;
    margin: 20px 5px !important;
}

/*-----------------------------
	News Ticker start Here
------------------------------*/
.news_feed {
    height: 48px;
    position: relative;
    box-shadow: var(--boxshadow-newsfeed);
    background-color: var(--bgwhite);;
}

.newslider {
    line-height: 18px !important;
}

.newsfeed_label {
    line-height: 28px;
    padding: 10px;
    color: var(--textwhite);
    background-color: var(--bgblue);
    text-align: center;
    margin-bottom: 0;
    position: relative;
    text-transform: uppercase;
    font-family: 'robotomedium';
    font-weight: 500;
    font-size: 14px;
}

    .newsfeed_label::after {
        width: 0;
        height: 0;
        border-top: 25px solid transparent;
        border-bottom: 25px solid transparent;
        border-left: 20px solid var(--bgblue);
        position: absolute;
        content: '';
        display: block;
        right: -20px;
        top: 0;
        z-index: 1;
    }

.bn-news ul li a.gif-icon, .bn-news ul li span.gif-icon {
    padding-left: 40px !important;
}

.bn-news ul li span {
    white-space: nowrap;
    text-overflow: ellipsis;
    color: var(--textblack);
    position: relative;
    display: block;
    overflow: hidden;
}

.bn-news ul li a {
    padding: 0 !important;
    color: var(--textblack) !important;
}

.bn-news ul li {
    padding: 2px 10px;
}

    .bn-news ul li a, .bn-news ul li span {
        text-decoration: none;
        color: var(--textwhite);
        border-left: 2px solid #EEE;
        padding-left: 10px !important;
    }

    .bn-news ul li:first-child a, .bn-news ul li:first-child span {
        border-left: none;
    }

    .bn-news ul li a:hover {
        text-decoration: underline !important;
        color: #007bff;
    }

.gif-icon {
    background: url(../../themes/images/new.gif) no-repeat;
    background-position: 6px 5px;
}

.newsicons {
    display: inline-block;
    text-align: center;
}

.dateNews {
    background-color: var(--newsfeed-date);
    color: var(--textwhite);
    font-size: 12px;
    padding: 2px 10px
}

.monthNews {
    background-color: var(--bgblack);
    color: var(--textwhite);
    font-size: 12px;
    padding: 2px 10px
}

.newsLine {
    color: black !important;
    line-height: 43px;
}

    .newsLine img {
        margin-right: 5px
    }

.bn-effect-scroll .bn-news ul li {
    display: flex !important;
}
/*-----------------------------
	News Ticker End Here
------------------------------*/
.btn {
    margin: 0 5px !important;
    padding: 6px 20px !important;
}

.btn-reset {
    background: #e9ecef;
    color: var(--textblack) !important;
}

.file label {
    background-color: #30348f;
    color: var(--textwhite);
    padding: 8px 15px;
    font-family: sans-serif;
    border-radius: 0;
    cursor: pointer;
    margin-top: 0rem;
    position: absolute;
    right: 0;
    top: 0
}

#piechart_3d svg {
    border-radius: 20px;
}

.rightcard {
    box-shadow: var(--boxshadow);
    border-radius: 25px;
    background: var(--bgwhite);
}

.chart {
    height: 305px;
    z-index: 99
}
/*css add on 24-8-2023*/
/*-----------------------------
	banner section start Here
------------------------------*/
.banner-sec {
    background: url(../../themes/images/helpdesk-banner.png) no-repeat;
    padding: 56px 0 0 0;
    background-size: cover;
}

.banner-info span {
    font-family: 'robotoregular';
    font-weight: 400;
    font-size: 14px;
    color: var(--textwhite);
    margin-bottom: 8px;
    display: block;
}

.banner-info h3 {
    font-family: 'robotomedium';
    font-weight: 500;
    font-size: 26px;
    color: var(--textyellow);
    margin-bottom: 8px;
}

.banner-info p {
    font-family: 'robotoregular';
    font-weight: 400;
    font-size: 14px;
    color: var(--textwhite);
    margin-bottom: 20px;
    display: block;
}
p.buttons {
    display: flex;
}
a.btnHelp {
    background-color: var(--btn-orange);
    padding: 6px 12px;
    border-radius: 4px;
    font-family: 'robotomedium';
    font-weight: 500;
    font-size: 14px;
    color: var(--textwhite);
    margin-right: 8px;
    width: 178px;
    height: 37px;
    display: inline-block;
    text-align: center;
    float: left;
}

a.btnFaq {
    background-color: var(--btn-purple);
    padding: 6px 12px;
    border-radius: 4px;
    font-family: 'robotomedium';
    font-weight: 500;
    font-size: 14px;
    color: var(--textwhite);
    width: 90px;
    height: 37px;
    display: inline-block;
    text-align: center;
    float: right;
}
.helpdesk-icon {
    margin: -1px 0 0px 5px;
    vertical-align: top;
    float: right;
}

a.btnHelp span {
    float: left;
    font-family: 'robotomedium';
    font-weight: 500;
}
.user-support-img {
    display: flex;
    justify-content: flex-end;
}

.user-support-icon {
    position: relative;
}

img.user24hr {
    position: absolute;
    top: 63px;
    right: 188px;
}
img.userChat {
    position: absolute;
    top: -3px;
    right: 150px;
}
img.userMail {
    position: absolute;
    top: 5px;
    right: 63px;
}
img.userCall {
    position: absolute;
    top: 70px;
    right: 32px;
}
.user-hour {
    animation: user-hour 6s infinite linear;
    -webkit-animation: user-hour 6s infinite linear;
    -moz-animation: user-hour 6s infinite linear;
    -o-animation: user-hour 6s infinite linear;
}

@-webkit-keyframes user-hour {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-15px);
    }

    60% {
        transform: translateY(-15px);
    }
}

@-moz-keyframes user-hour {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-15px);
    }

    60% {
        transform: translateY(-15px);
    }
}

@-o-keyframes user-hour {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-15px);
    }

    60% {
        transform: translateY(-15px);
    }
}

@keyframes user-hour {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-15px);
    }

    60% {
        transform: translateY(-15px);
    }
}

.user-chat {
    animation: user-chat 10s infinite linear;
    -webkit-animation: user-chat 10s infinite linear;
    -moz-animation: user-chat 10s infinite linear;
    -o-animation: user-chat 10s infinite linear;
}

@-webkit-keyframes user-chat {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-5px);
    }

    60% {
        transform: translateY(-5px);
    }
}

@-moz-keyframes user-chat {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-5px);
    }

    60% {
        transform: translateY(-5px);
    }
}

@-o-keyframes user-chat {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-5px);
    }

    60% {
        transform: translateY(-5px);
    }
}

@keyframes user-chat {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-5px);
    }

    60% {
        transform: translateY(-5px);
    }
}

.user-mail {
    animation: user-mail 14s infinite linear;
    -webkit-animation: user-mail 14s infinite linear;
    -moz-animation: user-mail 14s infinite linear;
    -o-animation: user-mail 14s infinite linear;
}

@-webkit-keyframes user-mail {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-10px);
    }

    60% {
        transform: translateY(-10px);
    }
}

@-moz-keyframes user-mail {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-10px);
    }

    60% {
        transform: translateY(-10px);
    }
}

@-o-keyframes user-mail {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-10px);
    }

    60% {
        transform: translateY(-10px);
    }
}

@keyframes user-mail {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-10px);
    }

    60% {
        transform: translateY(-10px);
    }
}

.user-call {
    animation: user-call 8s infinite linear;
    -webkit-animation: user-call 8s infinite linear;
    -moz-animation: user-call 8s infinite linear;
    -o-animation: user-call 8s infinite linear;
}

@-webkit-keyframes user-call {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-2px);
    }

    60% {
        transform: translateY(-10px);
    }
}

@-moz-keyframes user-call {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-2px);
    }

    60% {
        transform: translateY(-10px);
    }
}

@-o-keyframes user-call {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }

    40% {
        transform: translateY(-2px);
    }

    60% {
        transform: translateY(-10px);
    }
}

@keyframes user-call {
    0%, 20%, 50%, 80%, 100% {
        transform: rotate(0);
    }

    40% {
        transform: translateY(-2px);
    }

    60% {
        transform: translateY(-10px);
    }
}
/*-----------------------------
	banner section end Here
------------------------------*/
.track-status {
    background-color: var(--btn-purple);
}

    .track-status .verifybtn {
        background: var(--btn-orange);
        display: inline-flex;
        color: var(--textwhite);
        padding: 10px 115px;
        border-radius: 8px;
        margin-top: 15px;
        font-size: 15px;
        line-height: 19px;
        border: 0;
    }

.ticketsec.track-status h2 {
    line-height: 20px;
    color: var(--textwhite);
    font-family: 'robotomedium';
    font-weight: 500;
    font-size: 16px;
    margin-bottom: 20px;
}

.track-status {
    margin-bottom: 15px;
}

.textfield::placeholder {
    color: #999;
    opacity: 1; /* Firefox */
}

.textfield:-ms-input-placeholder { /* Internet Explorer 10-11 */
    color: #999;
}

.textfield::-ms-input-placeholder { /* Microsoft Edge */
    color: #999;
}

.progress-total {
    background-color: var(--btn-purple);
    border-radius: 4px;
    padding: 6px 10px;
    color: var(--textwhite); 
    line-height: 20px;
    font-family: 'robotoregular';
    font-weight: 400;
    font-size: 14px;
    display: flex;
    justify-content: space-between;
}

.bg-process {
    background-color: var(--process);
}

.bg-resolved {
    background-color: var(--resolve);
}

.rightcard .ticketsec {
    padding: 15px 0px;
}

.progress-title {
    font-family: 'robotomedium';
    font-weight: 500;
    font-size: 14px;
    color: var(--textblack);
}

.pro-total {
    font-family: 'robotomedium';
    font-weight: 500;
    font-size: 14px;
    color: var(--textblack);
}

.progress-sec .progress {
    margin: 4px 0;
    height: 12px;
    border-radius: 6px;
    background-color: #E6EDF4;
}

.progress-sec .progress-bar {
    border-radius: 6px;
}

.m-b-15 {
    margin-bottom: 15px;
}

.ticket-mid-sec {
    background-color: var(--bg-grey);
    padding: 25px 0;
}

/*-----------------------------
	user carousel start Here
------------------------------*/
.user-carousel {
    background-color: var(--bgwhite);
    padding: 40px 0;
}

    .user-carousel h2 {
        color: var(--textblack);
        line-height: 20px;
        font-family: 'robotomedium';
        font-weight: 500;
        font-size: 26px;
        margin-bottom: 40px;
    }

.owl-nav button {
    position: absolute;
    top: 50%;
    background-color: var(--bgblack);
    color: var(--textwhite);
    margin: 0;
    transition: all 0.3s ease-in-out;
}

    .owl-nav button.owl-prev {
        left: -50px;
    }

    .owl-nav button.owl-next {
        right: -50px;
    }

.owl-dots {
    text-align: center;
    padding-top: 15px;
}

.owl-dots button.owl-dot {
    width: 15px;
    height: 15px;
    border-radius: 50%;
    display: inline-block;
    background: #ccc;
    margin: 0 3px;
}

.owl-dots button.owl-dot.active {
    background-color: var(--bgblack);
}

.owl-dots button.owl-dot:focus {
    outline: none;
}

.owl-nav button {
    position: absolute;
    top: 50%;
    transform: translateY(-50%);
    background: var(--bgblue) !important;
    width: 26px;
    height: 26px;
    border-radius: 4px;
    color: var(--textwhite);
}

.owl-nav span {
    font-size: 33px;
    position: relative;
    top: -14px;
    color: var(--textwhite);
}

.owl-nav button:focus {
    outline: none;
}

.carousel-content {
    width: 100%;
    display: flex;
    padding: 25px 35px;
    line-height: 30px;
    font-family: 'robotomedium';
    font-weight: 500;
    font-size: 18px;
    color: var(--textwhite);
    border-radius: 8px;
    min-height: 112px;
    max-height: 112px;
    justify-content: center;
    align-items: center;
}
/*-----------------------------
	user carousel end Here
------------------------------*/
footer iframe {
    width: 100%
}

footer {
    background: var(--footer);
    padding: 30px 0px 0px 0px;
}

footer ul li {
    list-style: none;
    color: var(--textwhite);
    font-size: 15px !important;
    line-height: 26px
}

footer ul.footer-menu li {
    list-style: none;
    padding: 8px 0;
    display: flex
}

footer ul.footer-menu li:hover {
    transition: all .3s ease;
    margin-left: 3px
}

footer ul.footer-menu li:before {
    content: "\f105";
    font-family: 'Font Awesome 5 Free';
    font-weight: 900;
    display: inline-block;
    margin-left: 0em;
    margin-right: 5px;
    color: var(--text-orange)
}

footer a {
    color: var(--textwhite);
    font-size: 16px !important;
    line-height: 26px
}

    footer a:hover {
        color: var(--textwhite);
    }

footer h3 {
    color: var(--text-orange);
    font-weight: bold;
    font-size: 16px;
    line-height: 16px;
}

footer span {
    color: var(--text-orange);
    display: block;
    font-weight: bold;
}

footer .twiter_handler {
    height: 300px;
    overflow-y: scroll;
}

.copyright {
    background: var(--copyright);
    padding: 14px 0;
    color: var(--textwhite);
    margin-top: 10px;
    font-size: 14px !important;
}
.m-t-4 {
    margin-top: 4px;
}
.m-t-5 {
    margin-top: 5px;
}

.ticketsec.track-status {
    padding: 18px;
}

.ticketsec.track-status .form-control {
 
    line-height: 20px;
    margin-bottom: 6px;
    height: 38px;
    padding: 5px 5px;
}

.progress .progress-bar {
    animation-name: animateBar;
    animation-iteration-count: 1;
    animation-timing-function: ease-in;
    animation-duration: .4s;
}

@-webkit-keyframes animateBar {
    0% {
        transform: translateX(-100%);
    }

    100% {
        transform: translateX(0);
    }
}

@-moz-keyframes animateBar {
    0% {
        transform: translateX(-100%);
    }

    100% {
        transform: translateX(0);
    }
}

@-o-keyframes animateBar {
    0% {
        transform: translateX(-100%);
    }

    100% {
        transform: translateX(0);
    }
}

@keyframes animateBar {
    0% {
        transform: translateX(-100%);
    }

    100% {
        transform: translateX(0);
    }
}
/*Create ticket page css start here*/
.btn-green {
    background: var(--bggreen);
    color: var(--textwhite);
}
.btn-green:hover {
    background: var(--bggreen);
    color: var(--textwhite);
}
#m_imgCaptcha{
    width:150px;
    height:38px;
}
.reloadIcon {
    color: black;
    font-size: 16px;
    line-height: 26px;
    margin-left: 0px;
    cursor: pointer;
}
/*Manageuser css start here*/
.bg-imagelayout {
    background-color: var(--bg-grey);
    display: flex;
    justify-content: center;
    align-items: center;
    height: 83.8vh;
}
.captcha-sec{
    display: flex;
    margin-top: 32px;
}
/*Manageuser css end here*/
button.btn.dropdown-toggle.btn-dropdown {
    margin: 0 !important;
    color: #6c757d;
    border-color: #ced4da;
    font-size: 13px;
    line-height: 20px;
    height: 38px;
}
.bootstrap-select.dropdown .dropdown-menu li a span.text {
    font-family: 'robotoregular';
}
.topsec.btn-right {
    padding: 0 10px 15px 0;
    border-bottom: none;
    display: flex;
    justify-content: flex-end;
    align-items: flex-end;
}